The app accesses the cBrain F2 eGovernment platform for employees and corporate management. It enables users to manage their inbox, approve submittals, and create matters and documents while away from the office.
Manage case details with a personalized overview and step-by-step guidance. Check eligibility and open cases quickly. Track case status and receive instant updates. Sync calendar events with phone calls and meetings.
Manage customer cases with case lists and details, including priority settings, re-assignment, and case closure. View dashboards for customer journey insights and use dashboard cards for detailed data. Contact customers via call or email.
