Alarm system management lets users access account details, activate or deactivate systems, and monitor subscriber status. View system alerts and update device settings remotely. Manage customer accounts and track service requests.
Facility managers and technicians can view service request details, check work order status, and update work orders. They can search vendor contacts and manage preventive maintenance schedules.
Field service technicians access job details, communicate with customers, and record installation photos. View schedules, update job statuses, and submit reports directly from the field.
Manage maintenance assignments and track progress with task lists and status updates. Search for service requests and perform offline actions. Document work and communicate with customers through built-in messaging.
