Manage customer interactions with live for support. Handle inquiries, assign conversations, and track response times. Integrate with chatbots for automated responses. View conversation history and analytics.
Manage customer cases with case lists and details, including priority settings, re-assignment, and case closure. View dashboards for customer journey insights and use dashboard cards for detailed data. Contact customers via call or email.
Track job assignments and details including location and customer information. Access requirements and route optimization. Confirm job completion and submit notes directly from the field. Sync real-time updates with team members.
Manage job applications and assignments with real-time updates. Set availability and receive notifications. Track application status and communicate with employers directly.
