Manage customer data, sales performance, and account plans in one place. Input and organize information, track metrics, and analyze performance. Customize the platform to fit specific business needs and goals.
Manage customer interactions across multiple channels with real-time context switching. Track customer journeys, personalize responses, and handle calls, chats, and emails within a unified interface.
Manage customer conversations across messaging channels in a unified . Assign or reassign conversations to team members. Track interactions and respond in real-time. Integrate with AI tools for automated support and insights.
Companion allows admins to route qualified leads to team members instantly. Sales reps can view conversation context, resume discussions, and continue interactions.
View live video feeds from commercial surveillance systems. Control camera angles and zoom. Receive motion alerts and activity reports. Access system settings and manage user permissions remotely.
Automatically records and logs customer calls and texts. Dictates notes into CRM systems like Microsoft Dynamics, Salesforce, and Hubspot. Reduces manual data entry for sales teams. Syncs interactions with enterprise systems in real time.
Manage leads with analytics and customer quote tools. Access historical and forecasted weather data. Track job progress and update client status in real time. Sync with desktop tools for seamless data sharing.
Make outbound calls using your business phone line. Send and receive text messages via your business number. Update receptionists on call handling procedures in real-time. Access Call Summaries and Caller Sentiment Ratings through Abby AI.
Make and receive calls, send and receive messages, check voicemails, and manage contacts. Use AI voice agents for routine call responses and message-taking. Capture action items from calls into a smart list.