Make and receive calls using a softphone interface. Send and receive XMPP messages. Check call status and transfer calls using shorthand extensions. Access presence information. Connect over WiFi or cellular data.
Make and receive voice and video calls using VoIP. Send and receive instant messages. Access a corporate directory for quick contact lookup. Dial extensions directly from the .
Manage incidents and requests with real-time reporting and task tracking. Send reminders and communicate with operators through integrated messaging. Access incident details and update statuses within the IMS system.
