Manage customer cases with case lists and details, including priority settings, re-assignment, and case closure. View dashboards for customer journey insights and use dashboard cards for detailed data. Contact customers via call or email.
The app provides a rewards program for business owners. It allows for customer enrollment and reward redemption directly through the ShopKeep iPad, with automated point deposits based on purchases.
The app allows users to visualize business data and monitor performance for informed decisions. Users can drill into key performance indicators to identify areas for improvement with interactive visualizations and self-serve analysis.