The app offers a collaboration suite for business, including groupware, cloud disk, messenger, note, and time-punch web applications. It provides a closed communication system for companies, connecting PC and mobile devices for quick responses.
Manage customer interactions with dedicated business phone numbers and unified SMS. Send and receive messages, make calls, and organize contacts. Access call logs and message history. Integrate with calendar for scheduling.
Manage customer cases with case lists and details, including priority settings, re-assignment, and case closure. View dashboards for customer journey insights and use dashboard cards for detailed data. Contact customers via call or email.