The app allows users to follow job and technician status, upload photos, and enter time for payroll. Users can also track estimates, sales, invoices, and collect customer signatures.
Monitor security system status and arm/disarm remotely. Receive instant alerts for alarm events. Control lighting and manage energy usage. View video footage from connected cameras. Sync with smart home devices for automated responses.
Manage home devices and systems with real-time monitoring and control. Schedule appointments for repairs or installations. Track job status and receive notifications. Access service history and contact information.
The app provides mobile work order alerts, appointment lists, and status updates for service technicians. It also offers customer service history, equipment lists, and mobile invoicing with signature capture and photo notes.
Order and manage services by placing requests for Smart Hands, Work Visits, shipments, and trouble tickets. Review and approve orders and shipments. Communicate with technicians. Clone, modify, or cancel orders. Generate reports on orders and users.
Manage vehicle security settings remotely. View real-time GPS location and vehicle status. Arm or disarm the alarm system. Receive alerts for movement or tampering. Control the vehicle's electrical systems.
Access product information, view inventory, check parts lists and supersedes. Review documents, verify warranty details, and track order status. Retrieve technician-specific data and update job progress in real time.
Technicians receive real-time notifications and track open incidents. They can update incident statuses, add notes, and access tickets. Employees can submit requests and view support resources.