Manage and dispatch trips for non-emergency medical transportation, concierge, shuttle, and taxi services. Track driver locations in real-time, assign trips to scheduled or unscheduled pickups, and capture rider signatures for proof of service.
Access load details, send and receive messages, and view notifications. Scan and submit paperwork. Track driver performance with scorecards. Use integrated MyPilot for location-based alerts. Manage account settings through the driver portal.
Book rides in Boston areas like East Boston, Revere, Chelsea, and Winthrop. Request trips through the and receive fare estimates before booking. Track driver location and ride progress. Pay securely upon arrival.