Manage customer interactions across multiple channels including phone, text, website, social media, email, and team chat. Use AI chatbots for automated responses and live agents for real-time support.
Send and receive messages in group chats or private conversations. Share images, videos, and audio files. View images inline and play videos directly within the . Securely communicate and collaborate within teams.
Monitor real-time stats for enabled sites including chats, tickets, and operators. Track customer interactions across channels. Assign and manage sales associates to engage with customers via chat, video, or text.
