Monitor customer interactions in real time with queue views and performance analytics. Track agent activity, response times, and call volumes. Generate reports and set up alerts for key metrics.
Manage conversations by responding instantly or assigning them. Access all inboxes in one place. Send photos, templates, and customer reviews. Update your profile, schedule, and manage notifications.
Make and receive calls using international phone numbers without needing hardware. Connect with contacts, manage call forwarding, and integrate with business tools. Use VoIP calling features for secure, remote communication.
Track customer interactions by logging details like contact information, preferences, and notes. View performance metrics such as completed visits and sales.
