Manage IT service requests with real-time alerts and task prioritization. Resolve issues using a knowledge base and update status directly. Reassign requests and monitor progress for managers.
Mobile Telecommunications Company Saudi Arabia, (Zain Saudi Arabia)
Manage products and services remotely
Manage accounts by viewing and updating company details. Purchase products and services directly. Access contract information and track service usage. Receive notifications for account changes and service updates.
Employee attendance allows recording check-in and check-out with timestamps. Leave management enables submitting requests, tracking approvals, and viewing leave balances. HR records provide access to personal details and employment information.