Manage customer inquiries with instant messaging across multiple channels. View and reply to messages in real time. Consolidate communications into a single dashboard. Transfer chats to team members for collaborative handling.
Manage team communication with chat for personal, company, and group interactions. Assign and track tasks to organize daily, weekly, and monthly business activities. Delegate responsibilities and monitor progress through the .
Manage internal and customer communications through voice calling, video conferencing, SMS, chat, fax, and voicemail. Integrate with -hive cloud phone system for unified messaging. Set up call forwarding and voicemail retrieval.