Manage customer inquiries across multiple channels. Reply to messages, organize conversations, and track support tickets. Integrate with other tools and access team collaboration features. View analytics and manage user permissions.
Make and receive calls, send and receive messages, check voicemails, and manage contacts. Use AI voice agents for routine call responses and message-taking. Capture action items from calls into a smart list.
Receive real-time push notifications for instant communication. Reply to SMS via a shared team inbox. Send individual or mass messages to contacts. Assign conversations to teammates. View customer details and start texting instantly.
The app provides a complete customer service experience. It offers timely pop-up alerts for visitor activity on a website, including chat sessions and new arrivals.
