Manage customer interactions through chat, email, and social media. Track support tickets and sales leads. Analyze customer data and generate reports. Integrate with CRM systems and marketing tools.
View and update schedules for yourself and field technicians. Record status changes for work orders. Modify time-in and time-out entries. Update labor details and invoicing information. Sync with the server application for real-time data access.
Manage service tickets and track progress from request to resolution. Create and share feedback forms. Receive real-time updates and notifications. Integrate with customer accounts for seamless service history access.
