Make and receive calls using a business phone number. Transfer calls to other extensions. Dial internal users. Access and manage voicemail messages. View call history. Manage extensions and settings.
Manage customer inquiries with instant messaging across multiple channels. View and reply to messages in real time. Consolidate communications into a single dashboard. Transfer chats to team members for collaborative handling.
Manage customer interactions through chat, email, and social media. Track support tickets and sales leads. Analyze customer data and generate reports. Integrate with CRM systems and marketing tools.