The app provides real-time contact center statistics from ACD, PBX, and CTI systems. Managers receive automatic alerts when thresholds are exceeded and can view details and send instructions.
Enable real-time text, image, voice, audio, video, and file . Make VoIP calls anytime, anywhere. Initiate one-click multi-party video conferences. Customize applications for enterprise use. Share and collaborate on documents.
Monitor active call lights in real time with duration tracking. View call data locally via WiFi-connected status monitors. call history and analytics through the cloud. Set up and manage call light monitoring without system modifications.
