Users can make and receive calls, send messages, and participate in video conferences. Access presence status and unified identity across platforms. Integrate with telecommunication services for communication.
Access conversations with users and respond in real time. Monitor live chats and bot interactions. Allow customer service agents to reply directly from their smartphones. Manage bot activities and messages on mobile devices.
Manage live chat requests with real-time messaging and customer lead tracking. Assign and prioritize tasks within team conversations. Monitor customer interactions and update relationship records directly within the .
