Guangzhou Tongwang Technology Development Co, Ltd.
Manage service dispatch and field operations
Manage service requests and track technician progress. Dispatch services, manage field operations, and handle in-house repairs. Order parts and access technical support. View workflow status and update job details in real time.
Access service manuals with instructional videos. Look up alarm codes and view event descriptions. Use the technician toolbox and access techLINE articles. Check warranty details and training schedules. Locate service centers and register repairs.
Manage service requests and track job progress in real time. Log service details, update job statuses, and communicate with the office. Access customer information and schedule appointments directly from the field.
Manage vehicle production tasks, clock in and out, track technician locations, and transfer media files. View real-time updates and streamline workflow for managers and technicians.
Manage field tasks and update office records in real time. View job details, log service reports, and sync data with the office. Access an updated interface for improved usability and workflow efficiency.