Monitor real-time stats for enabled sites including chats, tickets, and operators. Track customer interactions across channels. Assign and manage sales associates to engage with customers via chat, video, or text.
The app provides mobile management for sales and service leads. Users receive push notifications for new leads and can respond via email, phone calls, or status changes.
Earn points by receiving recognition from coworkers. Send fun ecards and participate in team activities. Celebrate milestones and redeem rewards. Track recognition and points. Engage with customers through incentives and loyalty programs.
