Manage operations with real-time order notifications, product updates, customer information, and shipping label printing. Create and track invoices, send them, and monitor payments. Accept secure in-person payments using mobile payment solutions.
View and pay bills, check invoice and payment history, track orders, create and update support tickets. Repoint Toll-Free numbers, set notification preferences, and monitor network status through a secure single sign-on interface.
View customer-specific pricing and company-wide availability. Create orders with real-time pricing. Add product groups to a shopping cart. Scan barcode labels. Contact branches for special orders. Map branch locations.
Manage sales orders, repair statuses, and warranty information through customer service features. Contact technical support via live chat, email, or Jira Service Desk. Access Verifone tools across devices for order tracking and maintenance updates.
Create and send invoices by linking to a account. Add customers and line items to generate invoices. Email PDF invoices and include payment links for customers to pay. Track payment status and manage history.
Manage customer communications by responding to inbound messages and prioritizing inquiries. Access call data and messages. View live appointment updates. Track and manage customer interactions from a smartphone.
Record and analyze customer conversations to identify key insights and improve communication. Automatically generate notes from calls. Provide feedback on speaking patterns to enhance service quality and sales effectiveness.