The app provides real-time monitoring of contact center, campaign, and agent performance statistics. Supervisors can monitor, listen, barge into calls, and chat with agents from anywhere.
Manage inventory by scanning barcodes with a phone or tablet camera. Consolidate orders and track warehouse production. View print workflow status and update order details remotely.
The app allows users to make and receive calls using their business identity over cellular service. It provides access to call history and the corporate directory from a smartphone.
The app connects users to the Havells customer portal. It aims to speed up work, bring efficiency and ease, and promote paper-free transactions and knowledge sharing.
