Manage customer support tickets from multiple channels including email, phone, chat, Facebook, Twitter, and website. View all accessible tickets, prioritize them, and respond directly from your phone.
Track equipment condition using trending and analysis tools. Scan barcodes to assign machine IDs. Set automated alarms and notifications. Log rounds digitally to replace paper-based processes. Ensure compliance by demonstrating performance .
Commercial service contractors manage jobs better.
The app provides commercial service technicians with access to job details, time tracking, and media documentation. It allows for reporting issues, viewing asset history, and receiving schedule updates, reducing office trips and calls.
