Enable customers to text for support, allowing real-time replies and conversation history. Send automated follow-ups, personalized messages, and multimedia content. Track interactions and analytics to improve customer service and sales strategies.
Receive real-time push notifications for instant communication. Reply to SMS via a shared team inbox. Send individual or mass messages to contacts. Assign conversations to teammates. View customer details and start texting instantly.
Manage internal and customer communications through voice calling, video conferencing, SMS, chat, fax, and voicemail. Integrate with -hive cloud phone system for unified messaging. Set up call forwarding and voicemail retrieval.
Create custom AI trained on business processes, knowledge, and brand voice. Handle sales, marketing, customer support, and coordination tasks. Integrate AI with human workflows for efficient collaboration.
Manage team communication with private, invite-only squads. Organize conversations by topic and assign roles and permissions. Control access by inviting trusted contacts and setting visibility levels for guests.
Manage text messages, web chat, and Facebook Messenger in one inbox. Send and receive texts from a business phone number. Schedule messages and set up automated responses. Integrate with business accounts for unified communication.
Send and receive encrypted messages with end-to-end security. Conduct high-quality video calls and voice chats. Share files securely with encryption. Collaborate via screen sharing in group chats. Schedule and join meetings across multiple devices.