Access in- chat for 24/7 support from human agents or AI assistant. Retrieve product knowledge from manufacturer libraries. Resolve common queries automatically while connecting with humans for complex issues.
Communicate through messages and files in private chats and channels. Create shared connections for projects and topics. Divide discussions into subchannels. Tag people with @ to notify them. Search messages and files by sender, chat, or date.
Track time, manage tasks, and dispatch technicians
Track jobs in real time with live updates and location data. Log time spent on tasks and view performance analytics. Assign service tickets, manage work orders, and monitor team progress through an integrated web portal and mobile .
