The app replaces paper-based field service processes with automated operations. Global workforces receive wireless access to real-time information to improve service margins and profitability.
Access courses assigned by your company from an extensive catalog. Download courses for offline viewing. Watch short modules lasting 1-3 minutes. Upload videos and photos from the field. Share content with others and interact for coaching.
Technicians can view assigned jobs by date or calendar. Access full job details including , client information, address, and time slot. Confirm diagnostics with a client signature on the device. Submit diagnostic results, parts, and labor costs.
The app provides tools for managing field-based workers, including creating quotes, assigning job sheets, and generating invoices. It allows for tracking staff progress, attaching photos and signatures to jobs, and sending invoice reminders.
