Manage social media engagement by reviewing feeds, applying filters, and sorting posts. Assign tasks to teams or individuals. Attach media files and switch between organizations. Receive push notifications for updates and assignments.
Manage customer conversations across messaging channels in a unified . Assign or reassign conversations to team members. Track interactions and respond in real-time. Integrate with AI tools for automated support and insights.
Enable customers to text for support, allowing real-time replies and conversation history. Send automated follow-ups, personalized messages, and multimedia content. Track interactions and analytics to improve customer service and sales strategies.
