Track requests and move cases forward. Stay informed 24/7 with real-time notifications. Access a library of knowledge articles. Use the Service Catalog to fulfill requests faster. Interact with the Now Virtual Agent for .
Manage customer appointments by scanning VINs and creating repair orders. Track progress, access vehicle information, and communicate with technicians. View real-time updates and manage customer interactions directly from the vehicle.
Track parking locations with automatic detection and manual saving via CarPlay or Bluetooth. Receive real-time cleaning alerts synced with SFMTA data. Set custom reminders for ticket deadlines and parking changes.