Manage sales across Shopee, Tiki, Lazada, Tiktok Shop, Facebook, and Zalo. Send pre-set messages via scripts, group and tag customers, track order progress automatically, and analyze customer feedback. Handle multiple stores from one device.
VIETTEL BUSINESS SOLUTIONS CORPORATION – BRANCH OF VIETTEL GROUP
Submit reports and track progress
Users can submit complaints about violations, manage accounts, track complaint status, and view statistics. The allows interaction, issuing alerts, and handling tasks remotely.
Manage inventory with tracking of incoming, outgoing, and remaining stock. Track customer and supplier debts. Handle cash funds and support multiple payment methods. Set pricing and promotional programs. Monitor orders and shipping documents.
Business enables customer interaction across multiple channels within one interface. Users can view and reply to messages, assign conversations to agents, and manage chat lists anytime.