Access documentation, track support tickets, and submit new cases. Communicate with Customer Support Managers. Post questions in the Online Support forums. View the full documentation library.
Manage customer support tickets from multiple channels including email, phone, chat, Facebook, Twitter, and website. View all accessible tickets, prioritize them, and respond directly from your phone.
Create custom raffles to engage clients. Add participants, adjust ticket counts, and include contact details. Track winners and manage multiple raffles without limits.
Technicians receive real-time notifications and track open incidents. They can update incident statuses, add notes, and access tickets. Employees can submit requests and view support resources.
Track ticket sales in real-time to monitor event performance. Check-in attendees using fast ticket scanning from any device. Monitor live attendance for smooth event management. Manage orders with reissues, cancellations, and refunds.
The app allows users to sell tickets for general admission and reserved seating events. It supports discounts, coupons, reservations, multiple payment types, partial payments, and split payments.