The app allows users to send and receive notifications, including text, images, and audio. These communications are based on an organization’s templates, roles, and permissions.
Manage customer inquiries with instant messaging across multiple channels. View and reply to messages in real time. Consolidate communications into a single dashboard. Transfer chats to team members for collaborative handling.
Track dispatch status and update progress in real time. Clock in and out, receive and send text messages. View dispatches, add ticket details, capture signatures and photos. Share GPS location with dispatcher when enabled.
