Find nearby services with real-time location data. View distance to each service and call drivers directly. Get phone numbers and track approximate or exact distance based on transmitted location.
Create and update support tickets with notes and attachments. View ticket status and technician responses. Access remote desktop support for troubleshooting. Manage account settings and notifications. Submit feedback directly to IT teams.
Manage service requests and assign tasks to remote technicians. Track job status in real time. Send instructions and receive updates via messaging. Log service history and generate reports. Share location data for accurate dispatch.