Manage tickets, track issues, and resolve requests
Manage customer support tickets with priority levels, tags, and custom fields. Assign tickets to agents, set SLAs, and track resolution times. Integrate with email, chat, and social media. Generate reports and monitor team performance.
by Jitbit LP★ 4.568 ratingsBusinessFreeData updated 2026-09-08
Sell tickets and manage events with real-time sales tracking and staff scheduling. Control entry using manual, group, or automated scanning. Manage talent, affiliates, and street teams within the . Set up ticket pricing and promotions.
Submit tickets by selecting categories and choosing the appropriate form. View ticket status and message technicians directly. Access and customize knowledge base topics for quick reference.
Manage customer interactions on Facebook and Instagram through live chat. Assign conversations to team members, track messages, and respond in real time. Personalize messages and improve response times to enhance customer engagement.
Track time, manage tasks, and dispatch technicians
Track jobs in real time with live updates and location data. Log time spent on tasks and view performance analytics. Assign service tickets, manage work orders, and monitor team progress through an integrated web portal and mobile .
Manage field tickets for single or multi-day jobs. Complete digital forms and attach job documents like receipts. Sync data with the back office to generate accurate quotes, tickets, and invoices using a shared price book.