Track customer feedback and CX performance with real-time data. Send kudos and notifications to colleagues. Monitor alert activity and manage alerts. Close alerts to resolve issues and improve customer experience.
Capture and verify data offline using mobile devices. Sync with the server when online. Prefill through backend integration. Submit completed tasks and access workflows directly from the field.
Enable remote webcam functionality by connecting a mobile device to a computer. Use Webcam for video calls with audio and video support. Integrate with OBS Studio via a plugin for streaming. Support 1080p Full-HD and 4K UHD video input.