The app provides real-time contact center statistics from ACD, PBX, and CTI systems. Managers receive automatic alerts when thresholds are exceeded and can view details and send instructions.
by P&W Solutions Co., Ltd.★ 0.00 ratingsBusinessFreeData updated 2026-10-03
Make and receive calls using your Peerless Portal phone number on mobile devices. Answer calls from mobile or IP desk phone. extensions directly. Send and receive messages through the PBX phone number.
Schedule and join live coaching sessions for personalized development. Access on-demand trainings and webinars. Watch video content directly from the . Download scripts, templates, and resources for use offline.
View account performance with interactive filters and date-specific reviews. Access key metrics like SL, AHT, ASA, and call data. Dive deeper into detailed figures for each metric. Sync with Cisco, Genesys, CRM, and QMS systems.
Allows real-time chat with AI models via server connection. Users can select models, search and manage conversations. Voice input and file/image uploads support RAG. Voice calling uses on-device processing.
View colleagues' presence status and send secure instant messages. Make and receive voice and video calls using a business phone number. Access call logs and voicemail.
Create, view, and complete tasks. Add leads and contacts. View lead website activity. Schedule appointments. Call, email, or text leads directly. Sync with the Platform for real-time updates.
Manage leads by assigning and viewing them instantly. Confirm appointments to connect with buyers and sellers quickly. Track status updates and communicate with Concierge and Agent Relationship Management teams.
The app offers voice and video calls through wireless and 3G networks. It functions in the background, conserving battery while ensuring incoming call reliability.