View live video feeds and playback recorded footage. Export videos and audio files. Stream events in real-time with audio. Use Push-To-Talk to communicate through connected speakers. Access the system remotely from smartphones or tablets.
Manage maintenance requests and track service status
Manage maintenance requests and track service progress. Schedule appointments and communicate with technicians. View job statuses and receive notifications. Submit feedback and access service history.
Initiate video chats with customers. Route calls based on skills. Manage waiting lists with custom messages. Send post-call surveys. Generate call summaries. Enable click-to-video communication for customer service interactions.
