This app enables service technicians to view schedules, complete work orders, and communicate with dispatchers. It syncs with hh2 Service Management for real-time task updates and optionally uses GPS for location tracking.
by Digital Business Integration★ 1.02 ratingsBusinessFreeData updated 2026-09-17
Field service technicians access job details, communicate with customers, and record installation photos. View schedules, update job statuses, and submit reports directly from the field.
Manage work orders and update task statuses. Perform equipment inspections and maintenance. Access secure knowledge bases and asset information. Track service requests and schedule follow-up actions.
Manage service jobs with GPS navigation and location tracking. View customer addresses, add job notes and photos, log start and end times. Track job progress, estimate time, and access scheduling and invoicing tools.
Technicians can complete multi-point inspections and log tasks directly from their phone. They can identify opportunities using a forced march process and link pending services to the repair order.
Order instantly, sync with backoffice, sign orders
Place orders with a product catalog featuring images. Capture customer signatures for order confirmation. Sync orders instantly with back-office systems like QuickBooks and SAP. Enable 24/7 business access.
View and manage employee profiles, including personal and work information. Submit and track time off requests, view balances, and approve requests. Access payroll details, benefits information, and company policies.
View dispatched load summaries and detailed itineraries. Access contact information for dispatchers, shippers, and consignees. Share tracking updates and GPS locations for in-transit loads. Communicate with stakeholders in real time.
Manage field technician tasks including FTTH drops, installations, and maintenance. Track fiber splicing, underground and aerial drops, and premise installations. Schedule work orders, log job progress, and receive real-time updates.
The app automates sales order processing and includes an integrated CRM tool. It allows for remote sales, quotes, and customer creation, with management visibility into processed orders.