Technicians receive real-time notifications and track open incidents. They can update incident statuses, add notes, and access tickets. Employees can submit requests and view support resources.
Order and manage services by placing requests for Smart Hands, Work Visits, shipments, and trouble tickets. Review and approve orders and shipments. Communicate with technicians. Clone, modify, or cancel orders. Generate reports on orders and users.
The app allows users to follow job and technician status, upload photos, and enter time for payroll. Users can also track estimates, sales, invoices, and collect customer signatures.
Manage client information, generate billing statements, create invoices and estimates. Track vehicle details and assign tasks. Organize records and manage daily business operations efficiently.
Create and manage orders with customizable templates. Track tasks and equipment status in real time. Assign tasks to team members and receive notifications. Generate reports and monitor progress across facilities.
Manage field service tasks by viewing work orders in list or map view. Log activities and update job status. Access secure login with password. Sync data in real-time for accurate tracking and reporting.
The app replaces paper-based field service processes with automated operations. Global workforces receive wireless access to real-time information to improve service margins and profitability.