Manage customer cases with case lists and details, including priority settings, re-assignment, and case closure. View dashboards for customer journey insights and use dashboard cards for detailed data. Contact customers via call or email.
Manage pet care with one-touch call and email features. Request appointments, food, and medication. View upcoming pet services and vaccinations. Receive notifications about promotions, lost pets, and recalled pet foods.
Access documents and policy information anytime. Request and view proofs of insurance, such as an auto ID card. Report claims by adding photos. Contact support to ask questions.
