Direct message coworkers instantly and optimize internal communications. See who is online and available. Change status to away. Drag and drop documents into chats. Save and review message history.
Monitor customer interactions in real time with queue views and performance analytics. Track agent activity, response times, and call volumes. Generate reports and set up alerts for key metrics.
Collect attendee leads by scanning badges with a Bluetooth scanner or camera. Add notes, set follow-up reminders, send thank-you emails, and generate detailed reports. Manage lead data and track interactions directly from the .
The app allows users to connect with their organization's custom Array platform to synchronize tasks and data. Users can submit survey answers, checklists, and provide information for reports.
