Manage schedules and update contact preferences. Receive and respond to messages without dialing. Make direct calls to patients or colleagues. Access critical features from a mobile device.
Access the portal to manage customer Alerts by creating, viewing, claiming, assigning, and closing them. Send and respond to customer messages. Receive notifications for new Alerts and messages.
Edit messages with AI-generated rewrite suggestions to refine tone and clarity. Analyze message confidence level and offer natural alternative phrasings. Adjust wording for different audiences and situations before sending.