Access customer messages via email, Twitter, Facebook, and Instagram. Respond in real time and collaborate remotely. Sync conversations from embedded widgets. Manage multi-channel communications on the go.
Track opens in real-time per recipient. Schedule sends for optimal timing. Snooze messages to review later. Organize with swipe actions and tags. Access rich contact data and social context. Use templates and reminders to save time.
Manage customer interactions by merging Salesforce data with email. Track emails, set response reminders, and update Salesforce records directly from the inbox. Sync email activity with Salesforce for real-time insights and streamline communication.