Manage customer support across multiple channels. Respond to messages, track interactions, and assign tickets. Monitor team performance and generate reports. Integrate with social media and email. Set up accounts without a credit card.
Save time by storing frequently used messages. Access and send prewritten responses with a single button click. Customize messages and manage them in folders. Share responses across devices.
Manage issues with a user-friendly interface. Track time with Timesheets by Tempo Basic. Enable 2FA, MFA, and SSO login. Access interactive dashboards. Support asset management. Switch between Cloud and Data Center environments.
Create proposals, contracts, and invoices. Send and collect payments. Manage tasks and set deadlines. Use shared inbox for team communication. Record calls and access coaching resources. Separate work and personal numbers on one device.
Visual voicemail includes transcriptions and allows users to reply, forward, or delete messages. Make and receive calls with call transfer, conference calling, and call history.
Send messages to customers or team members via text or media. Use templates to personalize updates. Track delivery, read rates, and engagement metrics in real-time. Manage group conversations and schedule messages.
Manage business calls using an iPhone as a PBX extension. Send, receive, and transfer calls. Put calls on hold during incoming calls. Send DTMF tones and mute audio. Switch between speaker, handset, and Bluetooth devices.
Access customer messages via email, Twitter, Facebook, and Instagram. Respond in real time and collaborate remotely. Sync conversations from embedded widgets. Manage multi-channel communications on the go.