Employees can create, view, edit, and resolve service requests. Track ticket status and assign tasks. Manage approvals and handle IT, HR, legal, or finance service desk operations. Access ITSM and ITAM tools for service management.
Service technicians can view and update service status in real time. Access job details, track delays, and provide real-time ETAs. Sync with company systems to update headquarters and customers. Manage appointments from a single screen.
The app allows field technicians to view and update inventory, billing, and other data instantly. Schedules and miscellaneous appointments can be uploaded to the iPad Calendar and viewed on maps.
Certified technicians submit digital protection reports to AFT. Track job status and receive confirmation. Access tools for accurate documentation and compliance. Share reports securely with clients and stakeholders.
Book for heavy equipment with real-time technician booking. View repair options like PM Services, DEF regenerations, and hydraulic fixes. Confirm appointments and track status directly.
