The app provides presence, instant messaging, voice, voice messaging, and video calling. It allows users to escalate calls into multi-party conferencing with Cisco WebEx Meetings.
View active incidents with details, status, and priority. Assign tasks, add comments, and track resolution progress. Access real-time alerts and collaborate with team members. Receive notifications and manage on-call schedules.
Send real-time alerts to team members with Alert-Until-Read. Manage digital schedules dynamically. Set customizable escalation rules. Generate incident reports. Ensure secure, HIPAA-compliant communication for critical notifications.
