View real-time data and generate clean reports for ICE machines. Submit service requests when malfunctions occur. Track machine performance and receive status updates.
Technicians receive real-time notifications and track open incidents. They can update incident statuses, add notes, and access tickets. Employees can submit requests and view support resources.
Administer protection plans, file claims, and check claim status anytime. Submit photos and videos of issues for faster resolution. Connect with furniture care specialists and technicians directly.
The app allows users to administer protection plans, file claims, and check claim status. Users can upload photos and videos for quicker claim resolution with specialists and technicians.
Order and manage services by placing requests for Smart Hands, Work Visits, shipments, and trouble tickets. Review and approve orders and shipments. Communicate with technicians. Clone, modify, or cancel orders. Generate reports on orders and users.
Track tasks, manage schedules, and coordinate field
Manage field technicians with real-time task assignments and job tracking. Log service reports and update job statuses. Coordinate schedules, track inventory, and send invoices directly from the field.
Battery fitment information is accessed via VIN scanning and database lookup. Installation requirements and service billing details are provided. Technicians can identify correct batteries and resolve vehicle battery issues efficiently.
Manage work orders, track inspections, and update statuses in real-time. Communicate with managers and team members through a central platform. Earn badges and coins to gamify task completion and boost team motivation.
Manage inventory, track sales, and control operations
Manage inventory and track sales in real time. Monitor machine performance and receive alerts. Log service requests and schedule maintenance. View reports and adjust pricing remotely. Sync data across devices and access business analytics.
View equipment, generate reports, track telemetry data
Compliance technicians can access equipment details, generate reports, and view real-time sensor telemetry data. Log in to manage devices and monitor performance metrics.