Initiate video chats with customers. Route calls based on skills. Manage waiting lists with custom messages. Send post-call surveys. Generate call summaries. Enable click-to-video communication for customer service interactions.
Make and receive calls using your -provided number on mobile or tablet. Simultaneously ring across all devices. Use 3-way conference and call transfer features. Retrieve voicemail messages and sync contacts.
Manage workplace communication with voice and instant messaging tools. Find contacts, view status, and initiate calls or messages. Update personal status, check missed calls, and send instant messages.
Employees can view their schedules in real-time, receive and reply to messages, request shifts and time off, set communication preferences, and access earned but unpaid wages.
Connect with interpreters and translators for phone calls, in-person appointments, video meetings, court sessions, and document translation. Support available in over 250 languages. Schedule and manage language services directly through the .