Manage support requests by creating, updating, and viewing existing tickets. Verify end users and track request status. Access real-time updates and communication tools for service coordination.
Report non-emergency service requests or request general city information. Submit service requests via phone or . View service status and receive updates. Contact city government during business hours.
Manage orders, communicate with dispatchers, upload documents
Manage orders with real-time updates on assigned and scheduled shipments. View stop reference numbers, special instructions, and order details. Check in/out at each stop and adjust times as needed.
Track and report homelessness by recording locational data for clients, encampments, and incidents. Manage client information with case notes, assessments, and service tracking.
