Technicians receive real-time notifications and track open incidents. They can update incident statuses, add notes, and access tickets. Employees can submit requests and view support resources.
Back up and restore device data. Locate lost or stolen devices using Find My. Access step-by-step troubleshooting guides. View device health and performance metrics. Manage device settings and security options.
Quickly deploy wireless networks by scanning QR codes on devices. Add and manage devices, configure WiFi, and monitor network status, topology, and alerts. View product details including AP, switch, and gateway models.
Report city issues like damaged street signs, potholes, or traffic light problems. Submit concerns and track their status. View park maintenance requests and engage with city staff.
Enables users to activate alarms based on motion or power events. It captures selfies when the device is touched or taken. Users can remotely lock the phone and view captured images.
Securely store and backup private messages, photos, and videos in the cloud. Enable multi-factor authentication for access. Import chats from WhatsApp and Line. Manually import other media files. Encrypt and manage backups remotely.
Report non-emergency issues like graffiti, junk cars, and potholes. Track issue status, add comments, and upload photos. Access city databases and view submitted reports from other residents.
File claims and track their status within the . Access live tech support via call, chat, screen share, or camera share. Get assistance with device issues and troubleshooting.
And inspect HTTP/ traffic directly from iOS or iPad devices. Decrypt and view request/response data in plain text with JSON syntax highlighting. Share traffic to macOS for advanced inspection.
Scan devices for security vulnerabilities and vulnerabilities in installed apps. Detect potential data leaks and weak encryption. Provide detailed reports on device security status and recommend fixes.
Monitor with real-time HD video streams from connected cameras. View live footage and access recorded clips. Receive motion alerts and customize settings. Manage multiple devices and check network status for optimal performance.
Report non-emergency issues like potholes, streetlight outages, and graffiti. Use GPS to mark locations and take photos to document problems. Track the status of reported issues from submission to resolution.