Guangzhou Tongwang Technology Development Co, Ltd.
Manage service dispatch and field operations
Manage service requests and track technician progress. Dispatch services, manage field operations, and handle in-house repairs. Order parts and access technical support. View workflow status and update job details in real time.
Access service manuals with instructional videos. Look up alarm codes and view event descriptions. Use the technician toolbox and access techLINE articles. Check warranty details and training schedules. Locate service centers and register repairs.
Submit maintenance requests for repairs, clean-ups, or other services. Scan QR codes or NFC tags to initiate requests. View request status and assign tasks to maintenance teams. Receive notifications on request updates.
